Management of CareQuestion 668 of 2368
Staff have been trained on a new handoff process. Which action by the manager reflects the refreeze step?
- Schedule meetings to discuss the evidence
- Plan staff education sessions
- Adopt the new practice in a unit policy and procedure
- Persuade staff that the current practice is not beneficial
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Correct answer: Adopt the new practice in a unit policy and procedure
Refreezing reinforces new behavior and institutionalizes it, for example by adopting new policies and procedures.
Source: Nursing Management and Professional Concepts, 2nd edition (Open RN, Chippewa Valley Technical College, 2024), Leadership and Management: Lewin’s Change Model. Licensed under CC BY 4.0.
Practice the topic "Management of Care"Questions last reviewed: 18 October 2026