Management of CareQuestion 667 of 2368
A nurse manager is preparing staff for a new process. The manager builds trust, helps staff see the need for change, and encourages them to brainstorm solutions. Which step of Lewin's change model is this?
- Change
- Unfreeze
- Refreeze
- Equilibrium
Show answer
Correct answer: Unfreeze
Unfreezing prepares participants for change by building trust, recognizing the need to change, and encouraging participation.
Source: Nursing Management and Professional Concepts, 2nd edition (Open RN, Chippewa Valley Technical College, 2024), Leadership and Management: Lewin’s Change Model. Licensed under CC BY 4.0.
Practice the topic "Management of Care"Questions last reviewed: 18 October 2026