Management of CareQuestion 2282 of 2368

Staff on a unit resist a new quality improvement process because they fear extra workload. Which action by the nurse leader is most appropriate?

  1. Require staff to follow the new process without any discussion
  2. Delay the project until all staff members agree on its value
  3. Provide education on the benefits and discuss staff questions openly
  4. Assign the project only to the newest staff members on the unit
Show answer

Correct answer: Provide education on the benefits and discuss staff questions openly

Resistance to change is overcome with education and training that show the benefits, plus transparent conversations that engage staff questions.

Source: Nursing Management and Professional Concepts, 2nd edition (Open RN, Chippewa Valley Technical College, 2024), Quality and Evidence-based Practice: Barriers to Quality Improvement. Licensed under CC BY 4.0.

Practice the topic "Management of Care"

Questions last reviewed: 18 October 2026