Safety and Infection ControlQuestion 2255 of 2368
A nurse made an unintentional error while following every required safety step, and the investigation finds system factors that led other nurses to make similar errors. Which action by the manager is most consistent with a Just Culture?
- Discipline the nurse
- Coach the nurse about risky choices
- Console the nurse and fix the system factors
- Report the nurse to the Board of Nursing
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Correct answer: Console the nurse and fix the system factors
This is simple human error. Managers console the individual and consider changes in training, procedures, and processes.
Source: Nursing Management and Professional Concepts, 2nd edition (Open RN, Chippewa Valley Technical College, 2024), Leadership and Management: Just Culture. Licensed under CC BY 4.0.
Practice the topic "Safety and Infection Control"Questions last reviewed: 18 October 2026