RN Exam Practice
Management of CareQuestion 1808 of 2368

A nurse manager must discuss a performance concern with a nurse. Which approach is best?

  1. Start with unrelated praise so that the nurse is not alarmed by the meeting
  2. Hint at the problem gently and let the nurse figure out what needs to change
  3. Lead with the tough message, state expectations, and explain the improvement timeline
  4. Wait until the nurse asks about the feedback before bringing up the concern
Show answer

Correct answer: Lead with the tough message, state expectations, and explain the improvement timeline

Leading with the tough message builds trust. The leader states the performance gap, expectations, why it matters, and the timeline.

Source: Nursing Management and Professional Concepts, 2nd edition (Open RN, Chippewa Valley Technical College, 2024), Collaboration Within the Interprofessional Team: Conflict Management Tips. Licensed under CC BY 4.0.

Practice the topic "Management of Care"

Questions last reviewed: 18 October 2026