Management of CareQuestion 1786 of 2368

Which action by a nurse demonstrates active listening during a conversation with a coworker?

  1. Checking the electronic record while the coworker talks
  2. Finishing the coworker's sentences to save time
  3. Giving advice before the coworker finishes
  4. Summarizing what was said and asking clarifying questions
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Correct answer: Summarizing what was said and asking clarifying questions

Active listening includes avoiding distractions, offering a summation of the communication, and asking clarifying questions.

Source: Nursing Management and Professional Concepts, 2nd edition (Open RN, Chippewa Valley Technical College, 2024), Collaboration Within the Interprofessional Team: Listening Skills. Licensed under CC BY 4.0.

Practice the topic "Management of Care"

Questions last reviewed: 18 October 2026