Psychosocial IntegrityQuestion 1438 of 2368

A client states, "Everyone here is lying to me." Which response by the nurse is most therapeutic?

  1. "No one here would ever intentionally lie to you or hide the truth."
  2. "You believe people have been dishonest with you. Tell me more."
  3. "You are being unfair to the staff, who are working very hard."
  4. "That is not true; I have never lied to you or to any client."
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Correct answer: "You believe people have been dishonest with you. Tell me more."

Listening without being defensive helps defuse anger. Defensive replies block communication.

Source: Nursing Fundamentals, 2nd edition (Open RN, Chippewa Valley Technical College, 2024), Communication: NONTHERAPEUTIC RESPONSES. Licensed under CC BY 4.0.

Practice the topic "Psychosocial Integrity"

Questions last reviewed: 18 October 2026