Management of CareQuestion 1426 of 2368

A nurse wants to address a coworker about messy client rooms. Which statement is assertive?

  1. "Why is it always so messy in your clients' rooms? You never seem to care at all."
  2. "I feel frustrated when I spend the start of my shift decluttering. What makes it hard?"
  3. "It is fine, I do not mind cleaning up after you; I would rather not make a fuss."
  4. "I dread following you on the next shift because you leave everything a total mess."
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Correct answer: "I feel frustrated when I spend the start of my shift decluttering. What makes it hard?"

Assertive communication uses "I" messages to describe facts and feelings without disrespecting the other person.

Source: Nursing Fundamentals, 2nd edition (Open RN, Chippewa Valley Technical College, 2024), Communication: Types of Communication. Licensed under CC BY 4.0.

Practice the topic "Management of Care"

Questions last reviewed: 18 October 2026