RN Exam Practice
Safety and Infection ControlQuestion 925 of 2368

The nurse tries verbal de-escalation with an agitated client, but the client becomes more threatening. What should the nurse do next?

  1. Raise the voice to take control
  2. Move closer to the client to show confidence
  3. Stay and keep talking until the client calms
  4. Leave the area and summon help
Show answer

Correct answer: Leave the area and summon help

When verbal de-escalation fails, the nurse excuses themselves from the area and calls for help.

Source: Nursing Health Promotion (Open RN, Chippewa Valley Technical College, 2025), Maladaptive Coping Behaviors: Verbal De-Escalation Techniques. Licensed under CC BY 4.0.

Practice the topic "Safety and Infection Control"

Questions last reviewed: 18 October 2026