RN Exam Practice
Safety and Infection ControlQuestion 921 of 2368

The nurse approaches a client who is agitated but cooperative. Which action is appropriate?

  1. Stand close and keep direct eye contact
  2. Approach from behind to avoid being seen
  3. Speak loudly so the client will listen
  4. Use a calm tone and stand at least two arm lengths away
Show answer

Correct answer: Use a calm tone and stand at least two arm lengths away

A calm tone, distance, no sudden moves, and no direct eye contact lower the risk of escalation and injury.

Source: Nursing Health Promotion (Open RN, Chippewa Valley Technical College, 2025), Maladaptive Coping Behaviors: Verbal De-Escalation Techniques. Licensed under CC BY 4.0.

Practice the topic "Safety and Infection Control"

Questions last reviewed: 18 October 2026